Shipping Policy
At 1Netap, we aim to deliver your orders quickly and safely. This Shipping Policy outlines how orders are processed, shipped, and delivered.
Order Processing
All orders are processed after successful payment confirmation.
Orders are typically processed within 1–3 business days.
Since many of our products are customized, additional time may be required to prepare and personalize your order.
Orders are not processed or shipped on Sundays or public holidays.
Once your order has been shipped, you will receive a confirmation email with tracking details.
Shipping Time
Estimated delivery times within India:
Metro Cities: 3–5 business days
Other Cities & Towns: 4–7 business days
Remote Areas: 5–9 business days
Please note that delivery times may vary depending on courier services, location, or unexpected circumstances.
Shipping Charges
Shipping charges may vary depending on:
Delivery location
Order value
Promotional offers
The final shipping cost will be displayed at checkout before completing your purchase.
Order Tracking
Once your order is shipped, you will receive an email or message with tracking information so you can monitor your shipment in real time.
If you do not receive tracking details within a few days of placing your order, please contact our support team.
Delayed or Lost Shipments
While we work with reliable courier partners, delays may occasionally occur due to:
Weather conditions
Courier service disruptions
Incorrect shipping details provided by the customer
If your order appears delayed or lost, please contact us and we will assist you in resolving the issue.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information at the time of ordering.
1Netap will not be responsible for delays or delivery failures caused by incorrect or incomplete address details.
If you need to update your shipping address, please contact us within 24 hours of placing the order.
Damaged Packages
If your package arrives damaged or tampered with, please:
Take clear photos of the package and product
Contact our support team within 48 hours of delivery
We will review the issue and assist you according to our Refund/Replacement Policy.
Contact Us
If you have any questions about shipping or delivery, please contact us:
📞 +91-91155-52885
📧 info@1netap.in
